Entech  

Frequently Asked Questions

 

How do I request service for existing or new equipment?
ENTECH provides solutions for virtually any challenge you may encounter. We take care of your equipment so you can take care of your patients. Our goal is to help you get your clinical equipment up and running with minimal interruptions.

Submit Service Request Call Us

Feel free to submit a service request online. Please describe your issue thoroughly.

ENTECH submit service request

800-451-0591 or 602-747-9081

*Requests will be processed during regular business hours.
**Please refrain from calling a technician directly. This will only slow down the process and may result in a longer response time if the technician is out of town or unavailable.

(back to top)


What are ENTECH's dispatch hours?
Monday through Friday 7:00am - 4:00pm. Closed for all major holidays.

(back to top)

What type of equipment does ENTECH service?
ENTECH services general biomedical and specialty equipment. For a list of equipment, check out our Equipment Serviced page.

(back to top)

The state is coming to my facility, how soon can ENTECH get here?
Call dispatch, 800-451-0591 or 602-747-9081, and we will have a certified technician contact you right away to schedule an appointment.

(back to top)

What if I have a question about my invoice?
Contact Kara Davis at 602-747-9005.

(back to top)

Who do I contact to renew my service contract?
Contact Shantil Macias at 602-747-9023.

(back to top)

Who do I contact to get my service history and inventory reports?
Contact Cherie White at 602-747-9001.

(back to top)

Who do I contact for new customer contact pricing/quotes?
Contact Cherie White at 602-747-9001.

(back to top)

Does ENTECH sell new/refurbished clinical equipment?
No, ENTECH only services clinical equipment. 

(back to top)

How do I update my company information (i.e. address, telephone number, contact name)?
Email or call us 800-451-0591 or 602-747-9081

(back to top)

Who do I contact for repair billable rates?

Submit Service Request Call Us

Feel free to submit a service request online. Please describe your issue thoroughly.

ENTECH submit service request

800-451-0591 or 602-747-9081

(back to top)

I have a piece of equipment that I want to ship what do I need to do?
A RMA (return merchandise authorization) is not required. Please print, fill out and include this form with your shipment for timely service. SHIP IN FORM

 (back to top)

Entech
7300 W. Detroit St.
Chandler, AZ 85226
(602) 747-9081
(800) 451-0591
Follow Us:  
LinkedIn
 
 
 
Jump to top links